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We use Trace for everything
Kim Lebo Brooks
Manager, Revenue Operations/Patient Access
Health First, Inc.
Rockledge, FL
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"Trace helps keep track of the authorization process to resolve 'he-said, she-said' scenarios. It's all about the circle of activity. If we can find out where the activity originated, we can go back and get credit for it."
- Diane Roeser-Kinney, Director of Patient Financial Services, Barton Memorial
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Consolidate
Trace consolidates all communication records through a searchable web application. An intuitive,
user-friendly interface provides easy search, sort, retrieval and delivery of records.
- Trace communication records are archived through a searchable web interface.
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Playback & forward voice records
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Retrieve & forward fax and document images
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Retrieve & forward electronic records
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