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TRACE is Key to Tracking All Communication Events

TRACE Creates a Digital Communication Record (DCR) to Effectively Manage All Communication Events.


The result is immediate, enterprise-wide accessibility to all communications regarding the approval of each patient's care.

Finding records of important communications such as MCO authorizations or physician orders is now just a click away for any authorized user.

Whether completed via phone, fax, paper, web, or electronic means, TRACE can capture any communication event and store indexed records to create a digital communication record (DCR).

An Effective Digital Communication Record System...
Captures any healthcare communication event - phone, fax, paper, electronic, or web
Indexes records to a common identifier such as a patient ID or medical record number
Makes records available enterprise-wide through the web
Is easily shared with ancilliary facilities such as MD offices or clinics
Makes individual records easy to locate through a simple search
Allows a search to be filtered using patient ID, date range, user ID, etc.
Is secure, and only accessible by authorized users
Makes communication records easy to share with third parties such as MCOs for improved revenue cycle management and reduced denied claims and underpayments
Is an excellent management tool providing improved workflow efficiencies, patient throughput, and quality assurance

Back to TRACE   TRACE DCR Tracker



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