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Nearly 400 hospitals nationwide are using Trace to protect revenue, prove compliance and drive performance across their organizations.

Prove Compliance

Establish objective proof of daily interactions to ensure quality and resolve he-said, she-said scenarios.

Videos

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Interdepartmental Relationships
Interdepartmental Relationships
Darlene Gondrella
Director, Case Management
West Jefferson Medical Center 		Trace Helps Quality Assurance
Trace Helps Quality Assurance
Tony Lovett
Director, Patient Access Services
Cypress Fairbanks Medical Center
 Improve Patient Access Quality, Productivity and Effectiveness
Improve Patient Access Quality, Productivity and Effectiveness
Florence Davis
Director Patient Access Services,
Utilization Review
Call Recording with Trace Creates Transparency
Call Recording with Trace Creates Transparency
Florence Davis
Director Patient Access Services,
Utilization Review 		Proof of Timely Notification to Payers
Proof of Timely Notification to Payers
Bill Wyman
Director of Revenue Cycle 		A Patient-Centric Record for Revenue Integrity, Customer Service
A Patient-Centric Record for Revenue Integrity, Customer Service
Bill Wyman
Director of Revenue Cycle

Quotes

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  • “It proves that you saw what you saw and you heard what you heard.”

    - Sheila Wright, MA, Patient Access Services Manager, WellStar Health System (GA)

  • “My staff want to prove that they’re doing the work they’re already doing. For the first time, there’s proof that they’re doing good work. Now they come to me and ask for feedback about what they did well or could have done better. I didn’t see that going in.”

    - Lisa Hixson, Patient Access Manager, Sacred Heart Medical Center & Children's Hospital (WA)

  • "It saves time for our staff and gives them the ability to appeal denials."

    - Guillermo Sanabia, CHAM, Patient Access Services Director, WellStar Health System (GA)