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Trace

Nearly 400 hospitals nationwide are using Trace to protect revenue, prove compliance and drive performance across their organizations.

Protect Revenue

Leverage communication to prevent and overturn denials, manage appeals and improve turnaround time on claims payments.

Videos

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Overturning Denials
Overturning Denials
Lisa Hixson
Patient Access Manager
Sacred Heart Medical Center & Children's Hospital 		Catching Mismatched Authorizations
Catching Mismatched Authorizations
Stacey Levitt
Director of Patient Care
Management 		Trace Drives Down Denials
Trace Drives Down Denials
Steve Hovan
Vice President of
Revenue Cycle
Achieving ROI with Trace
Achieving ROI with Trace
Michelle Fox
Director of Patient Access
Health First, Inc. 		Decreased Denials
Decreased Denials
Rita Bowen
Director HIM/PO
Erlanger Health System 		Trace Impact on Cost to Collect
Trace Impact on Cost to Collect
Steve Hovan
Vice President of
Revenue Cycle

Quotes

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  • “Trace is a must-have because we use it to prevent denials. Before, it was always a he-said, she-said situation. Without Trace, we’d go back to having denials.”

    - Earlene Meyer, Admitting/Registration Manager, South Florida Baptist Hospital

  • “We use it consistently to overturn denials. We love it.”

    - Denise Isaacson, Manager, Insurance Verification, Appeals Management, Referral Services, Good Samaritan Hospital (OH)

  • "We have used Trace to overturn more than $2 million in denied claims and prevent an estimated $4 million in denials. As a result, our denials for eligibility and precertification issues are now at .03 percent."

    - Florence Davis, Director of Patient Access, Children’s Healthcare of Atlanta (GA)