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TRACE Presented at NAHAM Annual Conference Las Vegas, Nev., June 4, 2009TRACE was recently featured at NAHAM's 35th Annual Conference and Exhibition in Las Vegas. In a session titled, "Leveraging Communication to Enhance Revenue Cycle Performance," Yvonne Chase, CHAM, described Mayo Clinic's use of TRACE to protect valuable time and resources in Patient Access. Mayo's outcomes include the following: -Reduced denials by 11% -Increased POS collections by 7% -Streamlined referral process -Improved appointment scheduling time by 3 days -Boosted telecommuter productivity by 18% -Streamlined administrative duties surrounding patient care -Protected against complaints and unnecessary litigation
Contact: Erin McCarty, 800-864-2378, erin.mccarty@twsg.com
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