Press Releases | The White Stone Group, Inc.

TRACE Featured in Healthcare Finance News

Knoxville, Tenn., November 15, 2008

The November issue of Healthcare Finance News features a commentary about a hospital’s use of TRACE to document and manage communication.

Written by Angela Greener, CAO at West Jefferson Medical Center, the article describes the effectiveness of TRACE in documenting routine exchanges across the revenue cycle.

West Jefferson has used TRACE to accomplish the following:

• Reduce administrative burden on staff

• Resolve he-said, she-said scenarios

• Monitor quality and customer service

• Prevent $650K in medical necessity denials

To view the article, click here.

About The White Stone Group

The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. Nearly 400 hospitals are licensed to use the company's TRACE and OptiVox® products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities, and expedited patient throughput. For more information, visit TWSG.com.

Contact: Erin McCarty, 865-531-4545, erin.mccarty@twsg.com



	Home Products Trace OptiVox Testimonies Protect Revenue Prove Compliance Drive Performance Contact Us Contact Information Information Request Driving Directions Job Opportunities User Setup Form About Us Press Releases Company Profile Company Philosophy Leadership HIPAA Support Log In	TRACE Featured in Healthcare Finance News Knoxville, Tenn., November 15, 2008 The November issue of Healthcare Finance News features a commentary about a hospital’s use of TRACE to document and manage communication. Written by Angela Greener, CAO at West Jefferson Medical Center, the article describes the effectiveness of TRACE in documenting routine exchanges across the revenue cycle. West Jefferson has used TRACE to accomplish the following: • Reduce administrative burden on staff • Resolve he-said, she-said scenarios • Monitor quality and customer service • Prevent $650K in medical necessity denials To view the article, click here. About The White Stone Group The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. Nearly 400 hospitals are licensed to use the company's TRACE and OptiVox® products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities, and expedited patient throughput. For more information, visit TWSG.com. Contact: Erin McCarty, 865-531-4545, erin.mccarty@twsg.com
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