Press Releases | The White Stone Group, Inc.

Brookwood Medical Center Expands OptiVox Hand-off Tool

Birmingham, Ala., January 5, 2009

Brookwood Medical Center recently expanded its implementation of the OptiVox® hand-off communication system to include Psychiatric Services among other areas. An OptiVox customer since 2005, Brookwood’s expansion will support the hospital’s efforts to standardize hand-offs enterprise-wide.

With OptiVox, hand-off reports are entered and received through any phone or computer. Hand-offs records are accessible through OptiVox Advisor, a web-based tool used to monitor and manage hand-offs across the continuum of care. Leaders use the tool to train and evaluate staff in hand-off quality, competency and compliance.

Brookwood implemented the SaaS (Software as a Service) version of OptiVox for secure internet and phone access to remotely-hosted software applications. The hosted service enabled the hospital to expand the technology without a large investment of technical or capital resources. Hardware and software sizing, provisioning, installation and maintenance are handled by OptiVox to ensure immediate availability for hospital users.

About Brookwood Medical Center

Brookwood Medical Center is a 602-bed full-service medical facility located in Birmingham, Ala. The hospital has provided quality health care to families throughout Alabama and surrounding states for more than 30 years. Brookwood is represented by a workforce of more than 2,500 employees and a medical staff of more than 800 privately practicing physicians. Brookwood is accredited by the Joint Commission of Healthcare Organizations and is licensed by the Alabama State Department of Health.

About The White Stone Group

The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. More than 400 hospitals are licensed to use the company's OptiVox® and TRACE products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities and expedited patient throughput. For more information, visit TWSG.com.

Contact: Erin McCarty, 865-292-0524, erin.mccarty@twsg.com



	Home Products Trace OptiVox Testimonies Protect Revenue Prove Compliance Drive Performance Contact Us Contact Information Information Request Driving Directions Job Opportunities User Setup Form About Us Press Releases Company Profile Company Philosophy Leadership HIPAA Support Log In	Brookwood Medical Center Expands OptiVox Hand-off Tool Birmingham, Ala., January 5, 2009 Brookwood Medical Center recently expanded its implementation of the OptiVox® hand-off communication system to include Psychiatric Services among other areas. An OptiVox customer since 2005, Brookwood’s expansion will support the hospital’s efforts to standardize hand-offs enterprise-wide. With OptiVox, hand-off reports are entered and received through any phone or computer. Hand-offs records are accessible through OptiVox Advisor, a web-based tool used to monitor and manage hand-offs across the continuum of care. Leaders use the tool to train and evaluate staff in hand-off quality, competency and compliance. Brookwood implemented the SaaS (Software as a Service) version of OptiVox for secure internet and phone access to remotely-hosted software applications. The hosted service enabled the hospital to expand the technology without a large investment of technical or capital resources. Hardware and software sizing, provisioning, installation and maintenance are handled by OptiVox to ensure immediate availability for hospital users. About Brookwood Medical Center Brookwood Medical Center is a 602-bed full-service medical facility located in Birmingham, Ala. The hospital has provided quality health care to families throughout Alabama and surrounding states for more than 30 years. Brookwood is represented by a workforce of more than 2,500 employees and a medical staff of more than 800 privately practicing physicians. Brookwood is accredited by the Joint Commission of Healthcare Organizations and is licensed by the Alabama State Department of Health. About The White Stone Group The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. More than 400 hospitals are licensed to use the company's OptiVox® and TRACE products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities and expedited patient throughput. For more information, visit TWSG.com. Contact: Erin McCarty, 865-292-0524, erin.mccarty@twsg.com
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