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BroMenn Healthcare Selects OptiVox to Manage Hand-offs in Two Illinois Hospitals

Bloomington, Ill., April 13, 2009

BroMenn Healthcare System recently joined a growing list of Illinois hospitals that have implemented the OptiVox hand-off solution to manage communication among caregivers. In its company are Provena Health System, Rush-Copley Medical Center and Ingalls Memorial Hospital, among others.

According to the Joint Commission's 2009 National Patient Safety Goals, "ineffective communication is the most frequently cited root cause for sentinel events." In response, hospitals nationwide are developing prevention strategies by taking a new approach to hand-off communication management.

OptiVox facilitates hand-off delivery via telephone and provides secure online access for hand-off monitoring and management. BroMenn employed a SaaS (Software as a Service) model that provides secure internet and phone access to remotely-hosted software applications. This service facilitates technology implementation without requiring a large, upfront investment of capital and technical resources.

BroMenn anticipates a return on its technology investment with a reduction in time required for hand-offs at shift change and patient transfer. By eliminating interruptions and distractions during these transitions, OptiVox has been proven to reduce hand-off time by an average of 50 percent. The time savings allows staff to dedicate more time to direct patient care and attribute less overtime to lengthy and inefficient hand-offs.

About BroMenn Healthcare

The hospitals of BroMenn Healthcare System have served the residents of central Illinois for more than 100 years. Hospitals include BroMenn Regional Medical Center (BRMC) in Normal, and Eureka Community Hospital (ECH) in Eureka. For more information about BroMenn Healthcare, visit www.bromenn.org

About The White Stone Group

The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. More than 400 hospitals are licensed to use the company's OptiVox® and TRACE products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities and expedited patient throughput. For more information, visit TWSG.com.

Contact: Erin McCarty, 865-531-4545, erin.mccarty@twsg.com



	Home Products Trace OptiVox Testimonies Protect Revenue Prove Compliance Drive Performance Contact Us Contact Information Information Request Driving Directions Job Opportunities User Setup Form About Us Press Releases Company Profile Company Philosophy Leadership HIPAA Support Log In	BroMenn Healthcare Selects OptiVox to Manage Hand-offs in Two Illinois Hospitals Bloomington, Ill., April 13, 2009 BroMenn Healthcare System recently joined a growing list of Illinois hospitals that have implemented the OptiVox hand-off solution to manage communication among caregivers. In its company are Provena Health System, Rush-Copley Medical Center and Ingalls Memorial Hospital, among others. According to the Joint Commission's 2009 National Patient Safety Goals, "ineffective communication is the most frequently cited root cause for sentinel events." In response, hospitals nationwide are developing prevention strategies by taking a new approach to hand-off communication management. OptiVox facilitates hand-off delivery via telephone and provides secure online access for hand-off monitoring and management. BroMenn employed a SaaS (Software as a Service) model that provides secure internet and phone access to remotely-hosted software applications. This service facilitates technology implementation without requiring a large, upfront investment of capital and technical resources. BroMenn anticipates a return on its technology investment with a reduction in time required for hand-offs at shift change and patient transfer. By eliminating interruptions and distractions during these transitions, OptiVox has been proven to reduce hand-off time by an average of 50 percent. The time savings allows staff to dedicate more time to direct patient care and attribute less overtime to lengthy and inefficient hand-offs. About BroMenn Healthcare The hospitals of BroMenn Healthcare System have served the residents of central Illinois for more than 100 years. Hospitals include BroMenn Regional Medical Center (BRMC) in Normal, and Eureka Community Hospital (ECH) in Eureka. For more information about BroMenn Healthcare, visit www.bromenn.org About The White Stone Group The White Stone Group builds and delivers software solutions that improve the management of healthcare communication events. More than 400 hospitals are licensed to use the company's OptiVox® and TRACE products that automate managed care, administrative, and clinical communications for healthcare providers. Proven results include improved revenue cycle processes, greater management capabilities and expedited patient throughput. For more information, visit TWSG.com. Contact: Erin McCarty, 865-531-4545, erin.mccarty@twsg.com
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