Press Releases | The White Stone Group, Inc.

Presbyterian Healthcare Services Selects OptiVox Hand-off Tool for Quality, Patient Safety Improvement

Knoxville, Tenn., June 1, 2009

OptiVox® today announced the purchase of its hand-off communication tool by Presbyterian Healthcare Services (Albuquerque, New Mexico). Presbyterian Healthcare is a not-for-profit system of hospitals, a health plan and a growing medical group serving communities throughout New Mexico. The health system purchased OptiVox to make patient hand-offs smoother and more efficient across its organization.

With OptiVox, hand-off reports are entered and received through any phone or computer. Hand-offs records are accessible through OptiVox Advisor, a web-based tool used to monitor and manage hand-offs across the continuum of care. Leaders use the tool to train and evaluate staff in hand-off quality, competency and compliance.

Through OptiVox Advisor, hand-offs are monitored in real-time to ensure that they are completed on time and with the appropriate information for each patient. Studies show that improving hand-off accuracy and efficiency helps ensure patient safety during the transition of care.

Presbyterian implemented the SaaS (Software as a Service) version of OptiVox for secure internet and phone access to remotely-hosted software applications. The hosted service facilitates technology implementation without requiring a large investment of technical or capital resources. Hardware and software sizing, provisioning, installation and maintenance are handled by OptiVox to ensure immediate availability for hospital users.

About The White Stone Group

The OptiVox hand-off communication solution combines phone delivery and secure online access to hand-off records. The system is proven to enhance quality, safety and satisfaction while improving hand-off accuracy and efficiency across the continuum of care. OptiVox is an affiliate product of The White Stone Group, Inc., represented by software products in nearly 400 hospitals nationwide. For more information, visit OptiVox.com.

Contact: Erin McCarty, 865-292-0524, erin.mccarty@twsg.com



	Home Products Trace OptiVox Testimonies Protect Revenue Prove Compliance Drive Performance Contact Us Contact Information Information Request Driving Directions Job Opportunities User Setup Form About Us Press Releases Company Profile Company Philosophy Leadership HIPAA Support Log In	Presbyterian Healthcare Services Selects OptiVox Hand-off Tool for Quality, Patient Safety Improvement Knoxville, Tenn., June 1, 2009 OptiVox® today announced the purchase of its hand-off communication tool by Presbyterian Healthcare Services (Albuquerque, New Mexico). Presbyterian Healthcare is a not-for-profit system of hospitals, a health plan and a growing medical group serving communities throughout New Mexico. The health system purchased OptiVox to make patient hand-offs smoother and more efficient across its organization. With OptiVox, hand-off reports are entered and received through any phone or computer. Hand-offs records are accessible through OptiVox Advisor, a web-based tool used to monitor and manage hand-offs across the continuum of care. Leaders use the tool to train and evaluate staff in hand-off quality, competency and compliance. Through OptiVox Advisor, hand-offs are monitored in real-time to ensure that they are completed on time and with the appropriate information for each patient. Studies show that improving hand-off accuracy and efficiency helps ensure patient safety during the transition of care. Presbyterian implemented the SaaS (Software as a Service) version of OptiVox for secure internet and phone access to remotely-hosted software applications. The hosted service facilitates technology implementation without requiring a large investment of technical or capital resources. Hardware and software sizing, provisioning, installation and maintenance are handled by OptiVox to ensure immediate availability for hospital users. About The White Stone Group The OptiVox hand-off communication solution combines phone delivery and secure online access to hand-off records. The system is proven to enhance quality, safety and satisfaction while improving hand-off accuracy and efficiency across the continuum of care. OptiVox is an affiliate product of The White Stone Group, Inc., represented by software products in nearly 400 hospitals nationwide. For more information, visit OptiVox.com. Contact: Erin McCarty, 865-292-0524, erin.mccarty@twsg.com
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