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The White Stone Group (TWSG) builds and delivers software solutions that improve the management of healthcare communication events. TWSG is a leader in combining voice, image, and web technologies to automate and capture communication events in the healthcare setting.
The mission of the company is to create a digital communication record (DCR) that contains archives of everyday communication events, indexed by patient. Providers use this data to increase their reimbursements, improve the quality of patient care, and manage workflow processes with physician offices and payer organizations.
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The TRACE system improves the workflow and management of phone, fax, paper, electronic, and web healthcare communication events to enhance revenue cycle performance.
TRACE is proven to reduce denied claims, increase staff efficiencies, and expedite patient throughput.
Currently, nearly 400 hospitals are licensed to use TRACE products.
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OptiVox Patient Reports automates the patient reporting process for shift change and patient transfers. OptiVox improves the efficiency and management of the patient reporting process.
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VoiCentral automates incoming phone traffic,
resulting in improved customer service, expedited patient throughput,
and improved patient / physician satisfaction. VoiCentral has several standard templates
including Pre-Registration and Scheduling; however with VoiCentral,
hospitals can also design their own custom templates to handle a variety of phone calls.
Examples of customized VoiCentral Templates include IT Help Desk, gathering Clinical Information from MD offices,
Accounts Receivable Updates from Patients and MCOs, and many more!
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For more information about any of our products, complete our online form or
contact us.
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