Archived News & Events

Below are links to the archived news items for VoiCert and The White Stone Group, Inc. Click here for archived events.

Archived News

	May 10, 2006 Erlanger Health System Featured in Healthcare Informatics for VoiCert Success Erlanger Health System, a five-campus, 818-acute care bed system in Chattanooga, Tenn.
	April 19, 2006 OptiVox® Patient Reports Announces New Online Management Tool, OptiVox® Web Administrator Healthcare providers can now increase their management capabilities through the new Web Administrator tool available to users of OptiVox® Patient Reports, a voice-based system that standardizes hand-off communication between caregivers at shift change and patient transfer.
	March 13, 2006 VoiCert® Call Management System Implemented with Client in Two States The White Stone Group has entered into an agreement with Mayo Clinic to implement a suite of software applications to manage documentation essential to help in capturing lost revenue.
	February 15, 2006 Three Health Systems Implement VoiCert Call Management System Three new health systems have joined more than 350 hospitals nationwide to implement a suite of software applications that improve the workflow and management of voice, fax, and electronic healthcare communication processes.
	January 20, 2006 Six New Installations Bring Number of VoiCert Licensed Systems in Operation to Over 330 Hospitals The number of hospitals using a suite of software applications that improve the workflow and management of voice, fax and electronic healthcare communication processes has risen to over 330 facilities across the country.
	January 2, 2006 Proven Voice Technology Now Available to Automate Incoming Hospital Telephone Traffic The White Stone Group (TWSG), innovators of software solutions that improve how healthcare communication events are processed, captured and managed, has introduced VoiCentral, a software tool that automates the hospital’s incoming phone traffic resulting in improved customer service, staff productivity, patient/physician satisfaction and expedited patient throughput.
	November 1, 2005 Four Hospitals in Three States Add to the Growing List of VoiCert Installations Four more hospitals across the country will soon begin using a digital tracking system to capture, archive, and retrieve permanent records of voice and fax communication events with managed care payers.
	October 15, 2005 OptiVox Family Link provides convenient way for families to stay in touch with medical staff during hospitalization. Through an automated system called OptiVox Family Link, The White Stone Group is making it more convenient for families to find out the status of hospitalized family members.
	October 3, 2005 Ten Hospitals in Four States Add to the Growing List of VoiCert Installations Ten more hospitals in four states will soon begin using a digital tracking system to capture, archive and retrieve permanent records of voice and fax communication events with managed care payers.
	September 1, 2005 The White Stone Group to speak at Association of Illinois Patient Access Management (aIPAM) fall conference The White Stone Group will speak at the fall conference held by the Association of Illinois Patient Access management (aIPAM) and HFMA First Illinois Chapter.
	August 10, 2005 11 Hospitals in Six States Add to Growing List of VoiCert Installations Eleven more hospitals across the country will soon begin using a digital tracking system to capture, archive and retrieve permanent records of voice and fax communication events with managed care payers.
	August 4, 2005 University Hospitals in Georgia and Kentucky Add to the Growing List of VoiCert Installations Two more university hospitals will begin using a digital tracking system to archive voice communications with payers.
	June 24, 2005 Atlantic Health System Installs VoiCert at Three New Jersey Hospitals Three New Jersey hospitals have begun using a digital tracking system to automate and archive voice communications with payers.
	June 1, 2005 Howard University Hospital Launches VoiCert Howard University Hospital, a 482-licensed bed facility in Washington, DC, has partnered with The White Stone Group, Inc, based in Knoxville, Tennessee, to implement VoiCert, a voice-based system that automates managed care transactions.
	May 25, 2005 Eisenhower Medical Center and City of Hope National Medical Center Launch VoiCert: California Hospitals are Second and Third in State to Sign on Since Market Opened Two California hospitals will begin using a digital tracking system to archive voice communications with payers, with the goal of reducing denied claims and staff time spent on hold with payer call centers.
	May 5, 2005 The White Stone Group Recognized As One Of Southeast’s Fastest-Growing Private Companies; Program Founded by Emory University and Innovations Publishing To Honor Exceptional Privately-Held Companies The White Stone Group has been selected to participate in the GBS Eagles program, the Southeast's premier forum for honoring exceptional private companies and discussing growth issues faced by these emerging companies.
	March 31, 2005 Piedmont Medical Center (Tenet) and Carolina Surgery Center Launch VoiCert Program to Reduced Denied Claims A South Carolina hospital and surgery center have launched a digital tracking system to archive voice communications with payers.
	February 1, 2005 Automated Telephonic Tool Reduces Pre-Cert Hassles (Hospital Access Management Newsletter) An authorization system recently implemented at the University Hospital of Arkansas in Little Rock is on track to streamline the pre-certification process and reduce payer denials, explains Holly Hiryak, RN, CHAM, director of hospital admissions.
	December 9, 2004 VoiCert Surpasses Key Milestone: 50 Million Covered Lives VoiCert, the voice-based system used by nearly 250 hospitals to simplify insurance authorization and precertification transactions with health plans and payers, has surpassed a major milestone in its rapid growth: 50 million covered lives.
	November 24, 2004 WellStar Chooses VoiCert to Manage Payer Authorizations at Five Atlanta-Area Hospitals WellStar Health System Hospitals in the Atlanta area will soon begin using VoiCert to track and document payer authorization transactions.
	October 20, 2004 The White Stone Group, Inc. is named by Inc. Magazine as one of America’s Fastest Growing Private Companies. Inc Magazine, the premier publication for small and medium-sized businesses, today released its 23rd annual Inc 500 ranking of the fastest-growing private companies in the country.
	August 26, 2004 Lodi Memorial Introduces California to VoiCert Lodi Memorial Hospital in Lodi, California has just signed on as the first licensee of the VoiCert system in the state.
	August 6, 2004 White Stone Adds Six New Hospitals in Five States Hospitals in Ohio, Florida, Missouri, New Jersey and Alabama are the newest providers to license use of the VoiCert system.
	July 15, 2004 Private Healthcare Systems to Accept VoiCert Calls Private Healthcare Systems (PHCS), the nation's leading healthcare cost management company, today announced that it will begin accepting VoiCert system calls in its Care Management call centers.
	June 28, 2004 Cleveland Clinic Health System Hospitals Choose VoiCert to Automate Managed Care Transactions One of the largest health systems in the Midwest has chosen a voice technology solution to save the organization time, money, and a few headaches.
	February 24, 2004 The White Stone Group, Inc. Adds Personnel to Cover New Sales Territories and MCO Relationships Growth in the number of hospitals under license with the company and increased interest among hospitals on the West Coast have led The White Stone Group to make a number of personnel additions and changes in preparation for future growth.
	October 23, 2002 Tenet Signs Deal with Tennessee Software Firm
	October 22, 2002 New System Gives Hospitals Speedier Insurance OKs
	October 2, 2002 Memorial Herman Healthcare Systems Picks VoiCert to Reduce Denied Claims, Improve Relationships With Payers
	October 1, 2002 Akron General Medical Center Launches VoiCert Program To Reduce Denied Claims
	January 1, 2002 Zimmerman & Associates' newsletter, Revenue Cycle Management, included an interview with one hospital that —because of VoiCert—was able to save time, reduce denials, and improve relations with their payers. Click the above link for more about Zimmerman & Associates'.