OptiVox Family Link facilitates the delivery of patient updates by phone.
The solution eliminates the need for families to locate busy caregivers and wait for
calls to receive information. Instead, they listen to updates by phone 24/7 through a
secure, user-friendly system.
With Family Link, phone reports can be entered as changes occur. Local and remote family members
conveniently listen to updates by dialing a secure line and entering a unique login.
This means that families can receive up-to-date reports at any time, through any phone.
Patients designate individuals authorized to receive updates, reducing the HIPAA burden on caregivers.
While routine communication with primary caregivers continues, this communication is complemented by
updates that keep families continually informed. The streamlined communication process promotes
collaboration with patients’ family members and allows you to spend more time caring for your patients.
As a convenient resource for families, OptiVox Family Link can also be used to record discharge
instructions and notes related to the patient’s care plan. This will provide reassurance for
family members and ensure the best care for your patients once they arrive at home.
With Family Link, phone reports can be entered as changes occur. Local and remote family members
conveniently listen to updates by dialing a secure line and entering a unique login.
This means that families can receive up-to-date reports at any time, through any phone.
Patients designate individuals authorized to receive updates, reducing the HIPAA burden on caregivers.
OptiVox Advisor
