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denied claims


Since 1991, The White Stone Group, Inc. has been focused on improving healthcare communications. We specialize in developing software solutions that create a digital communication record for healthcare providers by automating, streamlining, capturing, and indexing traditional healthcare communications. These communications include:

Improving healthcare communications with denials management
Managed healthcare transactions
Precerts / precertification
Verification of benefits and eligibility
Case management reviews
Notification of admission and discharge

Interdisciplinary clinical communications
Patient reports for shift change or patient transfers
Physician orders
Clinical information exchange between physician offices and hospitals

Our solutions are simple to use and easy to implement, yet offer the capability of automating, capturing, and indexing phone, fax, paper, electronic, and web communication events. User-friendly web interfaces provide easy access to historical communication records for use in denials management, workflow process improvement, and quality assurance.

The result has been:
Proven increases in efficiency of healthcare communication processes
Proven increases in provider profitability
Proven reduction in denied claims
Enhanced ability for hospitals to manage complex communication processes
Rapid company growth, now with over 350 licensed hospital customers
Continued product enhancement
New product introductions



Our primary products include TRACE (VoiCert, FaxCert, & PixCert), OptiVox, and VoiCentral

The White Stone Group, Inc. Experts in Denied Claims




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