TRACE improves your ability to effectively manage healthcare communication events.
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OptiVox transforms hand-offs. What was time consuming and disorganized is now fast and efficient.
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The White Stone Group, Inc.

Since 1991, The White Stone Group, Inc. has been focused on improving healthcare communications. We specialize in developing software solutions that create a digital communication record for healthcare providers by automating, streamlining, capturing, and indexing traditional healthcare communications. These communications include:

Improving healthcare communications with denials management
Managed healthcare transactions
Precerts / precertification
Verification of benefits and eligibility
Case management reviews
Notification of admission and discharge

Interdisciplinary clinical communications
Patient reports for shift change or patient transfers
Physician orders
Clinical information exchange between physician offices and hospitals

Our solutions are simple to use and easy to implement, yet offer the capability of automating, capturing, and indexing phone, fax, paper, electronic, and web communication events. User-friendly web interfaces provide easy access to historical communication records for use in denials management, workflow process improvement, and quality assurance.

The result has been:
Proven increases in efficiency of healthcare communication processes
Proven increases in provider profitability
Proven reduction in denied claims
Enhanced ability for hospitals to manage complex communication processes
Rapid company growth, now with over 350 licensed hospital customers
Continued product enhancement
New product introductions



Our primary products include TRACE (VoiCert, FaxCert, & PixCert) and OptiVox
© 2009 The White Stone Group, Inc.

May 1, 2009
Missouri Nurses Awarded for Achieving Evidence-Based Practice with OptiVox Hand-off Solution

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April 13, 2009
BroMenn Healthcare Selects OptiVox to Manage Hand-offs in Two Illinois Hospitals

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March 2, 2009
Feet to the Fire: Health Data Management Features Hospital Using TRACE to Hold Payers to their Contracts

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February 11, 2009
St. Luke’s Hospital Implements TRACE to Improve Customer Service, Efficiency

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January 5, 2009
Brookwood Medical Center Expands OptiVox Hand-off Tool

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December 23, 2008
Clark Memorial Hospital Selects TRACE to Protect Revenue, Save Time

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December 10, 2008
OptiVox Presented at 20th Annual National Forum on Quality Improvement in Health Care

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November 15, 2008
TRACE Featured in Healthcare Finance News

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November 15, 2008
OptiVox Featured in Healthcare IT News

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November 11, 2008
The White Stone Group Profiled in Knoxville Newspaper

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October 31, 2008
Mercy Health Partners Implements TRACE for Quality, Customer Service Improvement

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August 4, 2008
Ingalls Memorial Hospital Implements OptiVox SaaS in Less Than 30 Days

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July 11, 2008
TRACE Advisory Board Member Voted President-Elect of National Health Information Association

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June 2, 2008
St. Rita's Medical Center Installs TRACE to Reduce Denials, Improve Productivity

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May 8, 2008
TRACE Provides a Return of Over $1 Million in Less than a Year at Health First

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April 2, 2008
Marion General Hospital Purchases TRACE to Support Workflow

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March 31, 2008
TRACE Expands into Nevada with Barton HealthCare System

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February 4, 2008
TRACE Creates "Indisputable Record" of Communication at Sarasota Memorial Hospital

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January 22, 2008
Tampa General Hospital Implements OptiVox to Enhance Communication between Caregivers, Improving Patient Safety

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